Questions About Managing Your Event Online
After taking the plunge and putting your event on the web for the world to see you probably have some questions. Take a few minutes to browse the most frequently asked questions organizers have.
Also, after registering your event, you should receive an e-mail with some helpful information and links. Make sure to check your inbox! Also note that your event won't show up on the map for approximately one hour after registration.
(Most of these questions are about managing your event page online. For general FAQs about 350, click here.
1)What should I do once my event is registered online?
The short answer: a lot. In a way, now is when the fun begins. Pulling off a successful local event doesn't need to be hard--it just takes some good will and the creative application of skills you already have.
You can start by spreading the word to everyone you know--sending around a short note to people in your life who you think might be able to help. Include the link to your event page, and let them know what you're doing, why you're doing it, and how they can join you in building the movement. Consider starting an event on Facebook.com, put up posters around town, and start recruiting in every way you can online and offline.
2) How can I log out?
You can always log out by visiting www.350.org/logout
3) How can edit my event page?
The first step is to login at www.350.org/user
Once you've done that, click the tab on top that says "Edit my action page". Then, click on your event link, and make edits to the fields you want to change. Then press the "Post this to 350.org" button at the bottom of the page.
4) What if I have a duplicate event registered?
No problem, just go ahead and delete one of them. Here's how:
Log in to 350.org at www.350.org/user and then click "edit my action page," scroll down to the bottom of the page and click "delete." Make sure to confirm the deletion on the next page.
5) Why isn't my event showing up on the map? OR Why is my event in the wrong place on the map?
Our system attempts to plot your event on the map based on the information you give us: city, region, country. The world is a big place though, and sometimes the friendly mapping robots don't get it quite right.
If your event isn't showing up properly, you can manually place your event pin on the map. Just log in to your event edit page (see question #3), scroll down to find the map, and follow the instructions below the map for manually placing your event-pin on the map.
6) How can I reset my password?
Simple, just visit www.350.org/user/password. Fill out the form, and you'll be sent a link in your e-mail which will contain a temporary login link you can click. Once you do, you'll be able to login, navigate to your profile at www.350.org/user, and then edit/change your password.
7) How can I edit the weblink people visit to get to my event page online?
After you create your event, you have the ability to edit the link people visit to see your event page online. For instance, if you were organizing an event in Nairobi, you can set "www.350.org/nairobi" to be your event URL. Just go to your "event edit" page, and scroll down. Untick the box that says "automatic weblink" and enter in the weblink you'd like for your event.
8) How can people sign up to attend my event?
Easy--every event has an RSVP box on it. People can sign up to your event by filling out the fields in this box--you'll be notified of the signup, and will have the option to send a message to everyone who has RSVP'd through your action page on 350.org.
Don't worry if you don't have a lot of RSVPs on the site--most people who attend your event won't take this step. So long as you're doing good outreach and publicity (online AND offline) before your event, you should have a good showing.
9) How can I delete my event?
First--are you sure you want to? Organizing an event can be pretty easy once you get going, and we'd hate to see people disappointed that they can't attend your event.
If you decide that you absolutely must delete your event, please try to notify anyone who has signed up or contacted you about your event. If possible, direct them towards another event in their area.
Once you've done that, here's how to delete your event: once you're logged in to edit your event (see question #3) you can scroll to the bottom of the page and press "delete" and then click the confirmation on the next page. That's it!