350.org is an international organization supporting grassroots climate advocacy campaigns across the globe. Together with our affiliated organizations and websites, including 350 Action, 350 Community Campaign, and all of our regional sites (such as 350 Asia, 350 France, etc.) (collectively, “350.org,” “we,” or “us”), we provide individuals and organizations the ability to contribute to, organize, and support their causes (collectively, the “Activities”). The websites  operated by 350.org (the “Website”) have been created to accomplish our mission of building a global movement to solve the climate crisis. 

We respect your privacy and are committed to protecting your personal information. This  privacy policy (“Privacy Policy”) outlines how we collect, process, share and safeguard information we collect about you in connection with the Activities and the Website. It also tells you about your rights and choices with respect to your personal information, and how you can contact us if you have any questions or concerns.

Please read this Privacy Policy carefully. If you do not agree with this Privacy Policy or any part thereof, you should not access or use any part of the Website or engage in the Activities. If you change your mind in the future, you must stop using the Website or engaging in the Activities and you may exercise your rights in relation to your personal information as set out in this Privacy Policy.

 

 

What personal information do we collect about you?

We collect the following kinds of personal information:

Information you provide to us. 

• Identity and profile information, including first name, last name, username (if you have created an account) or similar identifier, title or identification number.
• Contact information, including email address, telephone numbers, location, country,
• Correspondence and Communications you exchange with us, including emails, phone calls, mailings and other communications with us.  
• Payment and transaction information, including the amount, currency and method of payment.  We do not store your credit card information or banking details other than the expiry date and the last four digits of your card number. The information you provide in connection with your donations is handled by our third-party payment processors, such as PayPal, Stripe, and Braintree, in accordance with their terms of service and privacy policies. 
• Candidate employment and background information, such as your current and former positions and experience, resume or CV, education, professional and training history, and details of any other relevant skills. You may also provide other documentation to support your application.
• Donation history, including details about donations from you and other engagement history. 
• User record information, including information you voluntarily provide, such as your interests, language and other preferences, feedback, survey responses, comments, personalized messages, public comments, and your response to any polls or surveys.  We also keep records of each time you complete a campaign action, subscribe or unsubscribe to a mailing list, act in response to a mailing, social media post, or through another source, register to participate in a project or campaign, sign an open letter or a pledge, send a message or “thank you” to others engaged on a campaign, share “Tell A Friend” emails or social media postings, or take any other action with 350.org.
• Volunteer information, including information about whether you are interested in volunteering, and, if so, what types of activity you would like to be involved in.
• Marketing information, including your preferences for receiving communications from us. In order to improve our engagement with our network, we may track whether the emails we send to you are being opened, and other related information such as when and whether you click any links contained within our emails.
• User-generated content, such as images, photographs, or videos you upload to the Website. 
• Event information, such as when you RSVP or sign up for an event.

Automatic data collection. We, our service providers, and our advertising partners automatically log and combine information about you, your computer or mobile device, and your interactions over time, such as:

• Device data, including your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, and general location information such as city, state, or geographic area.
• Usage data, including pages, screens and/or features you viewed, accessed and/or used, how long you spent on a page,  screen and/or feature, the website you visited before browsing to the Services, navigation paths between pages or screens, information about your activity on a page, screen and/or feature, access times, duration of access, and whether you have opened or otherwise engaged with our communications, such as our marketing emails, or clicked links or files within them.

We use cookies, web beacons (e.g., pixel tags), and local and session storage technologies to collect some of this information. For more information on how we use these technologies, please visit our Cookie Policy.

Third party sources. In certain cases, we combine personal information we receive from you with personal information we obtain from other sources, including: 

• Social media platforms. We may receive information about your third-party authentication status if you access our Website through a social networking site such as Facebook or X, or a third party login service, we may collect information about you from that third party that you have made available via your privacy settings. We may use your email address and Facebook ID to participate in Facebook’s Custom Audience and Lookalike Audience programs, which enable us to display campaign promotions to both existing and prospective members when they visit.

• Third parties. We may receive information about you from other sources, including data enhancement companies, third party analytics provides, and our partner organizations (on the basis that it can be shared with us). You may opt-out of Google Analytics cookies by visiting Google’s opt-out page – https://tools.google.com/dlpage/gaoptout. 

Since achieving our mission involves many aspects — environmental, social justice, economical, political — some of the personal information which you share about yourself and your interest in these areas may relate to your political opinions and voting intentions. 
 

Mobile Text Messaging/SMS

In selected countries you have the option to receive messages from 350 via text message (SMS).

Text messaging opt-in data and consent will not be shared with any third party, although your number may be provided to authorized third parties acting on our behalf to provide SMS transmission services.
 

How we use your personal information

We use personal information for the following purposes and based on the following lawful bases: 

• To operate our Website and allow you to engage in the Activities. We use personal information where necessary in accordance with our Terms of Service to allow you to access and use the Website and engage in the Activities. We do so to perform our contractual obligations towards you. For example, we allow you:

• • To “Join In” via our Website and register you as a supporter of 350.org.
  • To send you updates and other information about campaign or events you sign up for. 
  • To connect you with 350’s online campaigns, grassroots organizing, and mass public actions to oppose new coal, oil and gas projects, take money out of the companies that are heating up the planet, and build 100% clean energy solutions that work for all.  We will contact you at key moments when we feel you can make a difference and which we feel would be of interest to you, for example, to see if you want to get involved in particular campaigns, fundraisers and projects.
  • To process any donation made by you.
  • To administer the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
  • To manage our relationship with you (for example, to answer your queries, notify you about changes to our Privacy Policy).
• Where we have a legitimate business interest, we use your personal information to support, promote and improve our Activities and our Website, including:
• To deliver relevant content to you and measure your engagement and involvement with 350. Since achieving our mission often seeks to put pressure on governments into limiting emissions and so can relate to who controls the government, we may communicate with you with information related to elections or political campaigns.
• To conduct internal research on visitors to our Website and other supporters to determine the success of our approach and campaigns and other activities in the public interest and to help us provide you with a better experience (for example so that you receive communications about areas of our activities or research you are mostly likely to be interested in).
• To use data analytics to improve our Website and Activities and our relationships with you and other supporters.
• To create aggregated or anonymized insights, such as to accomplish our mission and understand Website visitors better and judge the effectiveness and growth potential of campaigns.  This research may be compiled and analyzed on an aggregate basis, and 350.org may share this aggregate information with its affiliates and allies. 350.org may also disclose aggregated visitor statistics in order to describe the size, scope, and demographics of its network (for example, to display on campaign websites, announce on social media and provide to media sources).  

To market and advertise. We, our service providers, and our third-party advertising partners may collect and use personal information for the following marketing and advertising purposes. We conduct these marketing activities based on our legitimate interests, except where your specific consent is required by applicable laws.

• • Direct marketing. We may send you direct marketing communications as permitted by law, including by email, text message, telephone, and direct mail. You may opt-out of our marketing communications as described in the “Opt-out of marketing communications” section below.

• Interest-based advertising. We may engage third-party advertising companies, such as Google, to display our ads on their online services. We may also share information about our users with these companies to facilitate advertising to them or similar users on other online platforms. For more information, or to understand your choices, please visit our Cookie Policy.

To enforce our Terms of Services, to comply with legal obligations and to defend 350.org against legal claims or disputes. It is in our legitimate interests to enforce and comply with our terms and policies, to ensure the integrity of our Website and Activities and to defend ourselves against legal claims or disputes. Where we do so, we will use the personal information relevant to such a case. Some processing may also be necessary to comply with a legal obligation placed on 350.org, for example to keep records of transactions, or as requested by any judicial process or governmental agency.
 

How We Disclose your Personal Information:

We may disclose your personal information with certain third parties, as set forth below. We do so for the purposes set out above.

• 350.org volunteers and event hosts. 350.org volunteers or event hosts may have access to your contact information, including your name, email address, telephone number, and social media account IDs, to reach out to you about a specific campaign or event. They may contact you directly or through 350.org.
• Targets of 350.org campaigns. For petitions, letters to the editor, and surveys you’ve signed or completed, we may pass on your name, city, state, and comments to the target. Where the target is a government body or official that requires petition signers to be constituents, we may also provide your postal code and full address. We will not otherwise make your street address publicly available, but we may transmit it to campaign targets specifically noted on the action page.
• 350.org Petition creators. When you sign a petition created on 350.org’s Website we provide your name, city, and country to the petition creator so they can deliver it to the campaign target (see above).
• Agents, Consultants and other Service providers. 350.org sometimes hires service providers and other companies to perform certain functions.  Examples of such functions include mailing information, maintaining databases, cloud computing services, and processing payments.  
• Partner organizations. In order to accomplish our mission, 350.org works closely with other non-profit groups working on climate change issues. To plan our partnership strategies most effectively, we often want to know how many of our supporters are also supporters of the partner organization. To find this out, we first send an digital “fingerprint” or cryptographic “hash” of your email address to our partner that allows the partner organization to check if your email address matches to email addresses in their database without allowing the partner to see your actual email address.  If you are not a supporter of our partner organization, or if the email address you use at 350.org is not the same one that you use with the partner organization, then there will be no match, and the partner organization will not receive any information that they could use to identify you or target you in any way.  If your 350.org email address matches the email address that you use with the partner organization, we can then count the total number of matches to know how many supporters are members of both organizations. The fingerprint data is deleted after the count has been made. 
• Payment processors. We work with PayPal, Stripe, and Braintree to help process donations and credit card transactions and other payment methods when you donate to 350.org. These payment processors will store certain personal information about you. Please refer to their privacy policies to learn more about how they use your personal information.
• Advertising partners. We may share personal information with third party advertising companies (including for the interest-based advertising purposes described above) to help us promote our Activities and Website.

• Legal requirements. We may disclose your personal information if required to do so by law (including without limitation any election law) or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of 350.org, (iii) act in urgent circumstances to protect the personal safety of Website visitors or the public, or (iv) protect against legal liability.
• Business recipients: If 350.org is involved in a merger, acquisition or asset sale, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be sold, transferred or otherwise shared including as part of any due diligence process.

 

What are my privacy rights and choices?

Opt-out of marketing communications.  You may opt out of any communications from 350.org at any time (including unsubscribing from our email list or asking to be excluded from our online campaign promotion lists) via the unsubscribe link at the bottom of each email we send, or here: 350.org/unsubscribe. You may continue to receive communications that are necessary for our Activities and are not marketing. 
Account deactivation and deletion. You may deactivate and delete your account by contacting us as described in the “How to Contact Us” section below. Note that deactivating your account may not cause us to fully delete all of your personal information. 

Personal information requests. We also offer you choices that affect how we handle the personal information that we control. Depending on your location and the nature of your interactions with us, you may request the following in relation to personal information: 

• Information about how we have collected and used personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
• Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
• Correction of personal information that is inaccurate or out of date. You can also review and update your Profile Data via your profile page.
• Deletion of personal information that we no longer need for other lawful purposes.
• Withdrawal of consent, where we have collected and processed your personal information with your consent. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• Opt out of targeted advertising and selling. You may have the right to limit our use of personal information for advertising purposes (including for interest-based advertising) and to ask us not to share your personal information with advertising partners, and partner organizations. 
• Additional rights, such as to object to and request that we restrict our use of personal information.

To make a request, please email us or write to us as provided in the “How to Contact Us” section below. We may ask for specific information from you to help us confirm your identity. 

Limits on your privacy rights and choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the “How to Contact Us” section below. 

Depending on where you reside, you may have the right to complain to a data protection regulator where you live or work, or where you feel a violation has occurred.

Limit online tracking: To learn how you can limit online tracking, please visit our Cookie Policy.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
 

How do we keep your personal information safe?

We use organizational, technical, and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information.
 

Children’ Privacy

The company does not knowingly collect personal information from children. If we have reason to believe that someone is underage and we have collected their personal information without proper consent from their parent or guardian, we will delete that information in a reasonable period of time.
 

Do we transfer data cross border?

350.org has a global network with members and staff around the world, so your personal information may be transferred and stored across borders (including, for European citizens, outside of the EEA or the UK). If we transfer your personal information internationally, these countries may not provide the same protections as the data protection laws where you are based. We take reasonable steps to ensure that relevant safeguards are in place to afford adequate protection for your personal information and that cross-border data transfers comply with existing data protection laws, such as the use of model clauses that bind parties to protect the privacy and security of data, or relying on an adequacy decision or regulation.   Please contact [email protected] if you want further information on the specific mechanism used by us when transferring your personal information out of the EEA or the UK.
 

How long will you retain my personal information?

We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. Further details of retention periods for different aspects of your personal information are available by emailing [email protected].
 

Job Applicants

When you visit the Careers portion of our websites, our third-party vendor collects the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history, and other information of the type that may be included in a resumé. This may also include diversity information that you voluntarily provide and that we process on the basis of your consent. We use this information on the basis of our legitimate business interests to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, to monitor recruitment statistics, and to respond to surveys. We may also use this information to provide improved administration of the Services and as otherwise necessary (i) to comply with relevant laws or to respond to subpoenas or warrants served on us, (ii) to protect and defend our or others’ rights or property, (iii) in connection with a legal investigation and (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our terms.
 

Updating the Privacy Policy

350.org may change its Privacy Policy from time to time. If we make any significant changes to the rules that govern this site, or the way we use your personal information, we will notify you in accordance with applicable laws. 
 

Links to Other Websites

The Website may contain links to other Websites, plug-ins and applications not operated or controlled by 350.org (the “Third Party Sites”).  Clicking on those links or enabling those connections may allow Third Party Sites to collect or share data about you. The policies and procedures we described here do not apply to the Third Party Sites.  The links from the Website do not imply that 350.org endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.
 

Terms and Conditions

Your access to and use of the Website is subject to the Terms of Service.
 

Contact Details

350.org is the entity responsible for the processing of your personal information, and, where relevant under applicable law, is the data controller in respect of such processing. If you have any questions about our policies, our privacy practices, or if you would like to exercise your rights with respect to your personal information you can contact us by email at [email protected] or write to us at the address listed below. 

Our full details are:

PO Box 843004

Boston, MA 02284-3004